Privacy Policy

Last Updated: [3 October 2025]

1. What This Policy Covers

This policy outlines how Vontomly Ltd, “we,” or “us“) process your personal data. This data is gathered in connection with your use of our digital platforms, including the website www.forecompetitions.co.uk and any associated mobile application (collectively, our “Platform“).

This includes data collected when you participate in our subscription-based promotional prize draws, subscribe to our email or text message updates, or contact our team.

This notice also clearly describes your data protection rights, including the right to object to certain processing activities carried out by Fore Competitions. Details regarding your rights and how to exercise them are provided in the section titled “What Are Your Data Rights?“

Vontomly Ltd and are the joint controllers responsible for the personal data collected within this context.

2. The Information We Collect

We collect and process personal data about you when you engage with us, use our Platform, and participate in our prize draws. The types of personal data we collect include:

• When you create an account, subscribe, or make a purchase:
  • Identity Data: Your name.
  • Contact Data: Your postal address, email address, and phone number.
  • Financial Data: Payment and billing details for your subscription. Note: Full payment card details are securely handled by our trusted third-party payment vendor and are not stored by us.
• When you interact with our Platform, marketing, and content:
  • Marketing Preferences: Any consents you have provided for marketing communications.
  • Technical Data: Information about the browser, device, and connection you use to access our Platform (e.g., IP address).
  • Usage Data: Information, often collected via cookies, about how you use our Platform and other referring sites. This is further detailed in our separate Cookie Policy.
  • Communication Records: Any marketing calls made to you by us or our service providers may be recorded for quality assurance, training, and record-keeping purposes.
• When you communicate with our customer service team:
  • Contact & Query Details: Your name, contact information, and specifics of any complaint, support request, or query.
  • Call Recordings: Calls with our customer service team may be recorded for quality, training, and documentation purposes.
• When you participate in surveys (Voluntary):
  • Any demographic data (such as age, income, gender, or shopping habits) or feedback you choose to provide to us or our third-party review platforms.
• When you are selected as a competition winner:
  • Any personal data necessary for prize fulfillment, such as details required for tax, ownership transfer documents, or as part of required background and eligibility checks.
  • Photographs, video recordings, and testimonials you voluntarily provide for promotional purposes.

3. How We Utilise Your Information and Our Legal Grounds

We process your personal data based on the following purposes and corresponding legal bases:

4. Whom We Share Your Data With

In the course of providing our Service, your personal data may be shared with the following third parties:

• Service Providers: External third parties who process data on our behalf to support our operations. This includes providers for website hosting, secure payment processing, email communication, telephone services, and delivery logistics.
• Customer Support Providers: We may use third-party providers to handle inbound and outbound customer calls (e.g., to resolve payment issues or manage subscriptions). Calls to or from these providers may be recorded for quality and training purposes.
• Marketing and Advertising Partners: We may share limited information with partners to assist us with targeted advertising, measuring the effectiveness of campaigns, and identifying potential new customers who share similar interests with our existing subscribers.
• Fulfilment Parties: Personal data of winners may be shared for the purpose of granting and fulfilling the prize, including age check and UK citizenship.
• Publicity (With Permission): With your express permission, a winner’s name, photographs, and videos may be shared publicly via our Platform or other media outlets for the purpose of announcing and publicizing results.
• Business Transfers: Should our business be sold or merged with another entity, your details will be disclosed to our advisors and the new owners.
• Legal and Regulatory Authorities: Data may be shared with government or law enforcement officials if mandated by law or necessary for the protection of our legitimate legal interests and compliance.

Note: If you choose to post comments or information on our Platform or other social media channels, any personal data included may be publicly visible.

5. Opting Out of Marketing and Managing Tracking Technologies

• Marketing: Where we rely on your consent for direct marketing, you may withdraw that consent at any time. You can opt out of emails or text messages by using the unsubscribe links provided within the communication or by contacting us directly.
• Cookies and Tracking: You have the ability to manage or object to the use of cookies and similar tracking technologies. You can adjust your cookie preferences here. You can also set your browser to reject all or some cookies, though this may impact the functionality of the Platform.
  • Note: Opting out of cookies must be performed on every device and browser you use. Adjusting settings for personalised advertisements may also be done by visiting the Network Advertising Initiative Consumer Opt-Out Page or the Digital Advertising Alliance Opt-Out Page. Fore Competitions does not control these third-party tools.

6. What Are Your Data Rights?

You have specific rights under data protection law concerning your personal data:

1. Right to Access: Request a copy of the personal data we hold about you.
2. Right to Rectification: Request corrections to any incomplete or inaccurate data we hold about you.
3. Right to Erasure (Right to be Forgotten): Ask us to delete your personal data in certain circumstances.
4. Right to Restrict Processing: Ask us to suspend the processing of your personal data in certain scenarios.
5. Right to Data Portability: Obtain the personal data you provided to us in a structured, machine-readable format and have us transfer it to another controller where feasible.
6. Right to Object: Object to the processing of your personal data when it is based on our legitimate interests or used for direct marketing purposes.
7. Right to Withdraw Consent: Withdraw your consent at any time where we rely on consent to process your data.

These rights are not absolute and may be limited (e.g., if fulfilling the request would reveal data about another person, or if we are legally required to retain the information).

You also have the right to not be subject to a decision based solely on automated processing, including profiling, that significantly affects you, unless necessary for a contract between us.

To exercise any of these rights, please contact us using the details below.

Unresolved Concerns: If you have unresolved concerns regarding our data processing, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would appreciate the chance to address your concerns first, so please contact us initially.

7. How To Contact Us

If you wish to exercise any of your rights or have any questions about this Privacy Policy, please contact us:

• Email: [info@forecompetitons.co.uk]
• Post: Fore Competitions Limited, Parkhill Grange Armthorpe Ln, Doncaster DN3 1LZ.

8. Data Retention Policy

We will retain your personal data only for as long as is reasonably necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.

• Account Data: We retain account data for as long as you remain an active user of our Platform and for a period of 6 years thereafter, primarily for legal, tax, and accounting purposes.
• Contest Entry Data: Data processed specifically in connection with your Competition entry is retained for up to 6 years from your last interaction with us.
• Marketing Data: Data processed based on your consent for marketing is retained until you ask us to stop, plus a short period to implement your request. We indefinitely record your objection to direct marketing to ensure your preferences are respected.

To determine the appropriate retention period, we consider the nature, sensitivity, and amount of personal data, the potential harm from unauthorized use, the purposes of processing, and any applicable legal requirements.